Hire a Housekeeper

In order to hire a housekeeper from the agency you just need to leave a request for selection on the website or call us. Let’s just first decide on the type of a housekeeper you need.

• Live-out Housekeeper – you do not need to provide accommodation and food, and in the evening you will be left alone.
• Live-in Housekeeper is your comfort in the morning, afternoon and evening. One of the most convenient solutions to household problems for residents of country houses is to hire a housekeeper with accommodation. You provide an employee with housing, but you receive 6 days on/1 day off service in return.
• Rota Housekeeper – the shift method of work is suitable for you if you want to hire a housekeeper with good experience working with accommodation, for whom work-life balance is important. You will have 2 maids working in shifts.
• Luxury Housekeeper –luxury housekeepers are hired to take care of the VIP area, which includes the master bedroom of main family members, their dressing rooms and bathrooms. These housekeepers have extensive experience working in high profile families, know standards of behavior in such homes, standards of appearance and business etiquette, they have been trained in house cleaning, laundry & clothing care, floristry and silver service. In addition to cleaning the home and turn-down service, the luxury housekeeper is responsible for organising clothes in the closet, setting the table and serving family members at the table.

A maid who is only busy cleaning the home, setting the table, serving family members at the table and helping the private chef is called a maid-waitress. In homes where clients value high service, but do not want to have a large number of staff, the maid-waitresses will be a salvation for the family.

Hire a Laundress

The Very Important Personnel agency will help you find a laundress to care for your designer & luxury clothes.

The clothes that make up the wardrobe are usually branded and made of expensive, complex fabrics that require special care. In addition to taking care of women's wardrobe, the work of a laundress also includes the ability to work with a suit group — this is a kind of art. Shoes are part of the wardrobe, and they require no less attention than skirts, blouses, dresses and trousers. Children's clothes are also an integral and very visible part of the wardrobe, which also needs constant attention and proper care.

A laundress should be able to not only take care of clothes, but also organise clothes competently, pack and unpack suitcases, create checklists and standards for the layout of clothes.

To effectively perform her functions, a laundress must be well-versed in modern household appliances: steam generator, ironing rink, washing machines and dryers, steamers and shirt finishers. Each family uses its own detergents. Knowledge of modern detergents, including environmentally friendly ones, is a must for any laundress.

Proper clothing care requires special knowledge, skills and abilities that a laundress should possess. Today, there are a wide variety of laundry, ironing & clothing care courses in Moscow (online & offline). First, you need to find out who is the coach at the course, familiarise yourself with the program and practical part, and also find out if any training materials are being provided to consolidate the course.

The Very Important Personnel housekeeper agency conducts laundry, ironing & clothing care courses, where participants learn not only how to care for various fabrics, remove stains, wash effectively, dry properly, iron clothes and underwear professionally, but also how to care for bags, shoes, and accessories.

Hire a Head Housekeeper

• Head Housekeeper is the next step up in the career ladder for a housekeeper. Despite the fact that a head housekeeper performs the duties of a housekeeper, she has a much wider range of responsibilities. This is a person who has a high cultural, behavioural and speech level in addition to maintaining a house, a head housekeeper also receives guests and can conduct necessary negotiations on household matters on behalf of house owners. Since she helps select household staff and manages their work, she must have authority and organisational skills. The difference between a head housekeeper and a house manager is that a head housekeeper does not only manage household staff, but also performs the functions of a housekeeper herself or is ready to be interchanged with subordinate staff. A head housekeeper must not only control the quality of house cleaning or clothing care, she must also be able to train maids to professionally perform their duties.
• A housekeeper in an apartment is a responsible woman with a certain authority, who is a confidant of a house owner. Housekeeper’s job is to also maintain all household accounting, plan expenses and maintain financial statements. A housekeeper in an apartment is an employer’s trusted representative in household affairs, thus the requirements for work experience, crystal clear recommendations, decency and the ability to establish interaction with all family members are very high.

The Very Important Personnel housekeeper agency will help you find a professional head housekeeper or lady’s maid. Our database contains both experienced and trained candidates.

Hire a House Manager

A house manager is the general manager of a house, running a house and managing all staff. If a butler is a more service-oriented person in a house, who is responsible for employer's personal comfort, a house manager manages household staff, controls the operation of all life support systems of a house, develops checklists, compiles reports, develops instructions and regulations for domestic staff and creates comfort.

Entrust the selection of a house manager to the Very Important Personnel agency.

House Managers are divided into 4 types:

• house manager with an engineering education – if a house does not have a separate technical engineer, such house manager will be able to easily understand what the technical specialists of the service company are talking about when interacting with them;
• estate manager with a construction education – if an employer is planning the construction of a new house, an estate manager will supervise the construction;
• house manager with a hospitality education – if there is a need to set up house services from scratch, i.e. set up all processes, develop standards, instructions and regulations;
• house manager without education requirements – this is the main house manager type. A house manager will simply need to supervise staff, run a household and control all systems operations freeing an employer from solving problems above.

A house manager performs the functions of a house manager; he trains staff, but does not perform the functions of subordinates.

Clients began to pay attention to the lack of service and hospitality in a house; more and more clients request on-site domestic staff training at home from the Very Important Personnel agency and send house managers to our courses.

We perfectly understand what kind of house manager our clients need, we know their requirements and expectations.

Have you moved to Dubai? Not a problem. There is a large selection of house managers who want to work in Dubai. Any unique request.

Hire a Private Butler

Initially, the specialisation of the butler, from where this word originated, was serving alcoholic beverages, maintaining and managing a wine cellar. The main meaning of the word “butler” is a specialist in wine bottling.

His responsibilities included not only making decisions about restocking, choosing suppliers and paying incoming wine bills, but also bottling alcoholic beverages from barrels into bottles. He was the responsible keys keeper to all pantries, wine cellars and cupboards, he also hired workers for various house repairs.

The butler was the next in status after the steward. His duties included taking care of crystal, expensive porcelain sets and precious metal tableware and cleaning it as needed.

Next on the career ladder was a valet who was responsible for his master's wardrobe, shoes, and overall appearance. It was a valet who accompanied a gentleman on shopping trips and travel.

Footmen performed many different jobs both inside and outside the house. Their duties included setting a table and serving meals, serving tea and helping a butler. A footman also accompanied a hostess when she went on a visit, carried luggage and scared away thieves with the light of a lantern if gentlemen went outside in the dark.

Thus, answering the question "is Butler a footman, a valet or a butler?", one can say: none of the above. This is a special service-oriented specialist, whose range of duties intersects with the duties of both a butler and a valet, as well as a footman.

Hire a Hotel Butler

Butlers in the hotel business are becoming more and more in demand every year. Many boutique hotels and large international chains train such specialists in-house or hire those who have completed courses in this specialty. The duties of the butler at the hotel do not only include the reception and accommodation of guests, but also the management of other staff, as well as solving problems and difficulties of the guests.

Today, a butler is a fairly broad—based specialist, who is called a "majordomo" in France, a "butler" in England, and a "дворецкий" in Russia, pronounced as “dvoretskiy”.

There is a rise in female butlers in 5-star hotels. They are in no way inferior to male professionals.

Wealthy families also hire female personal butlers. Typically, a female butler works with madam and a male butler works with sir.

In Europe a madam’s assistant is called a lady’s maid.

Hire a Personal Butler

Each employer understands the functionality of a personal butler in their own way, but there are 3 types of butlers:

• travel butler;
• private butler, unaccompanied;
• butler/house manager.

Butler's responsibilities include more than just setting the table and serving wine. A Private Butler is not a waiter or a sommelier.

Main responsibilities of a butler:

• creating personal comfort for family members and guests;
• family & guest service;
• meet & greet guests;
• silver service;
• wine service;
• menu coordination, wine list;
• polishing silver, crystal and porcelain;
• control of wine stocks (inventory, accounting, purchasing);
• organising celebrations;
• floristry, arranging bouquets in a house;
• wardrobe management & organisation;
• suitcase packing;
• polishing shoes;
• interaction with dry cleaning and atelier;
• contact with all services, collecting information;
• selection of necessary specialists, trainers, tutors, dietitians;
• selection of schools, courses and clubs for children;
• selection of spa and detox resorts, medical clinics;
• monitoring the intake of vitamins and medications;
• clothes shopping;
• buying gifts;
• purchase of interior items and dishes;
• purchase of cigars;
• purchasing tickets for events;
• pet care;
• driver functions;
• accompanying employer on trips;
• interaction with yacht crew and management of processes that will ensure the comfort and travel safety for a yacht owner and guests, organisation of events on board and ashore;
• gathering and organising all personnel traveling with a family, baggage control, organising transfers, drivers;
• domestic staff supervising in houses worldwide;
• preliminary trips to houses located in other countries, monitoring facility readiness for employer’s arrival, hiring staff if necessary (in the absence of a house manager) – monitoring vehicle fleet and drivers, monitoring purchase of all necessary items for family’s arrival.